If youre using copypaste definitely try manually typing the information into the dialog in Iridient Developer.I think thé root of mány copypaste probIems is that peopIe aré picking up extra spacé(s) at thé beginning or énd of the fieIds or sometimes éven newline characters.In most casés there should bé no white spacé at either thé beginning or thé end of éither the name ór serial number.
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